You have the right to withdraw from this contract within fourteen days without having to give a reason. The withdrawal period of revocation shall be fourteen days starting from the day,
– on which you or your representative, other than the carrier, takes receipt of the goods, or in cases where you have ordered several items together in one order which are delivered together to you;
– on which you or your representative, other than the carrier, takes receipt of the goods, or in cases where you have ordered several items together in one order and these have been delivered separately to you;
To exercise your right of withdrawal, you must send usWildling Shoes GmbH Holzer Weg 4-6
D-51766 Engelskirchen[email protected]
a clear statement (e.g. a letter sent through the post office, a fax or a e-mail) informing us about your decision to withdraw from this contract. You can also use the attached standard withdrawal form, which however is not obligatory.
In order to comply with the time limit set forth in this cancellation policy, you must send your notice of intention to cancel the order within the given period.
For international returns the following applies (For returns from Germany please read our German consequences of withdrawal)
If you withdraw from this contract, we have to pay you all the money back that we have received, including delivery fees (with the exception of additional costs arising from you having chosen a different type of delivery other than the standard, low-priced delivery that we offer), without measurable delay and at the latest within fourteen days after receiving your notification to cancel. Unless something else is explicitly arranged, we will refund you using the same means with which you paid in the original transaction; you will be charged no costs for this reimbursement.
We can refuse to reimburse you until we have received the returned goods or until you have proved that they have been sent back, whichever is earlier.
The goods must be returned to us without measurable delay and within fourteen days at the latest after you have notified us of your cancellation. In order to comply with the time limit set forth here, the goods must be sent to us within fourteen days.
You are to bear the direct costs for returning the goods.
You are liable for a diminished value of the goods only if it can be ascertained that their drop in value has been caused by you having handled the goods in a way other than is necessary to test their quality, characteristics and functionality.